What Data We Collect and Why We Collect It
When you open an account with us, we collect the registration details you provide — name, email address, phone number and the payment method you select, whether that is DANA, OVO or GoPay. We also log session activity such as login timestamps, device type and the
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IP address used to access your account. This data serves three purposes: verifying your identity before a withdrawal is processed, keeping your account secure against unauthorised access, and meeting any reporting obligations that apply under local law in the regions where access is permitted. We do
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not sell your personal information to third parties. Wallet identifiers tied to DANA, OVO or GoPay are stored in encrypted form and used only to match your deposit or withdrawal instruction to the correct account. You may also contact our support team to request a copy
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of the data we hold, and we will respond through the channel you used to reach us. Availability of all services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.